THE IRIS INN, WAYNESBORO, VIRGINIA, U.S.A.
Julee Baldridge, General Manager
"We wanted to create an experience for our guests that would act as an in-room concierge service. We reviewed several companies that offered this service and chose SuitePad for the technology and also because of the customer support. The people at SuitePad do exactly what they say they will do and that is to make our experience easy and the guests' experience user-friendly. The entire process from selection, to uploading our information, building the platform that worked best for our property, to training the team and installing in the rooms was smooth and quick. We love this newly added feature to our property and would recommend it to other hotels and small Inns looking to upgrade their guest communications."