SuitePad helps hotels engage their guests in a digital world.

Improving guest communication with SuitePad

Improving guest communication

Give your guests access to all the important information about your hotel and the surrounding area at a glance. Inform them about new hotel offers, services, and the latest events. Actively promote these through personalized push notifications. Be at your guests’ disposal and quickly cater to their queries, requests, or complaints while they're in their room. SuitePad enables you to communicate with your guests wherever they are – whether in their room or at guest hotspots around the hotel.

Higher sales revenue

Enable your guests to book hotel services such as room service, wellness appointments, or sightseeing tours directly from their room. Get your hotel shop involved by selling souvenirs or hotel vouchers, or allow your guests to book their next stay – without any third-party commission. Generate additional revenue through partner advertising such as restaurants, shops, hire-car services, and tourism associations.
Higher sales revenue with SuitePad
Reduce costs and optimise processes with SuitePad

Reduce costs and optimize processes

Save yourself both time and money by updating your guest directory and equipping guest rooms with telephones, magazines, and televisions. Avoid tedious coordination processes and make sure your messages reach your guests or relevant staff members quickly and effectively. Give your guests the option of saying no to daily cleaning, enabling you to reduce your staffing and processing costs.

Our products

Our solutions for modern, efficient guest communication
Portrait Picture Erich Falkensteiner

FALKENSTEINER MICHAELER GROUP

Erich Falkensteiner, Chairman of the Supervisory Board
"For our guests, the SuitePad in-room tablet is an excellent easy-to-use entertainment & information tool. For our hotels, it's a very good up- and cross-selling tool for marketing our hotel services swifter, better, and more professionally. We really like this modern approach to digital guest communication."

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Our monthly newsletter provides helpful information and tips on all aspects of guest communication and hotel marketing as well as trends in the field of digitalization.
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