The SuitePad In-Room Tablet as a Stay Manager

By enabling guests to make choices about their stay, such as skipping room cleanings or ordering breakfast, the Stay Manager empowers guests to personalise their experience, increasing guest satisfaction.

By integrating with the hotel’s Property Management System (PMS), Stay Manager can automatically retrieve guest data like checkout dates, reducing manual input and ensuring a smoother guest experience.

The Stay Manager ensures that only relevant options are shown to guests based on their checkout date and other parameters. For example, the Green Option won’t be shown if the guest is checking out soon.

The Stay Manager minimizes guest frustration by avoiding cluttered, repetitive pop-ups, providing a clear and organized way to present options and updates for a better experience.

It encourages guests to make environmentally friendly choices through the Green Option (skipping room cleaning) and the Carbon Offset feature, allowing hotels to align with eco-conscious values.

The feature automates many routine and repetitive guest interactions, allowing hotel staff to focus more on providing personalized attention and deeper, more meaningful service to their guests.

The Stay Manager minimises the need for manual interactions by automating many guest-related processes, such as displaying relevant services based on their stay length or preferences.

By offering services like breakfast upsell and optional carbon offsets, the Stay Manager creates additional revenue streams for hotels without requiring extra effort from staff.

The system is flexible enough to adapt to different hotels’ needs, allowing them to customize which steps are shown, the order of these steps, and the specific services offered to guests.