THE DIGITAL BOOKING YOUR GUESTS ARE LOOKING FOR

Through the booking tool on the SuitePad In-Room Tablet, your guests have the convenience of adding various additional services, such as room service or spa treatments, around the clock — without the need to visit the front desk or pick up the phone. As a hotelier, this gives you a unique opportunity for upselling directly in the hotel room — an area typically less accessible during your guest's visit. You can boost the active marketing of your offerings through automated and personalized push messages.

Request your individual product demo

We will show you why an in-room tablet can upgrade your upselling approach. Let your hotel tech do the work.

Here's what you can expect:

  • A customized online presentation tailored to your hotel (approx. 45 minutes)
  • Ample time to address any questions or concerns you may have
  • A non-binding offer following the presentation

After submitting the form, we will contact you with suitable appointment options.

UPSELLING DIRECTLY IN THE HOTEL ROOM

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Breakfast

Guests who have booked a room without
catering can include breakfast for either
specific days during their stay or for the entire booking duration. 
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Table Reservation

The SuitePad in-room tablet allows your guests to reserve a table at your hotel's restaurant
for the number of people and time of day they
desire.
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Room Service & Minibar

All of your room service and minibar options are displayed attractively, allowing guests to easily place digital orders, whether it's for immediate service or a later time.
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Massages & Cosmetics

Pamper your guests with relaxing spa treatments and provide them with the hassle-free option to view and book your offers digitally in advance.
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Room Services

From a selection of specialty pillows and kettles to laundry services, your guests can customize their stay to meet their unique needs with just a few clicks.
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Rent a Bike

Provide information about the hotel's scenic bike trails while offering the option to reserve the right bicycles. This applies to other sports gear as well.
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Tours & Workshops

Using the SuitePad in-room tablet, you can efficiently display the activities you offer and enable your guests to conveniently reserve  time slots digitally.
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Souvenirs

With the SuitePad in-room tablet, your hotel shop becomes a virtual display for showcasing regional specialties, handcrafted goods, and other souvenirs.
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Late Checkout

Offer your guests the convenience of extending their stay by a few hours, and without the need to have a face-to-face interaction, at any time, day or night.

HOW DOES DIGITAL BOOKING WITH SUITEPAD WORK?

From the intuitive in-room tablet interface to the simplified software in our Content Management System (CMS), SuitePad ensures that the digital booking and the handling of additional services are as user-friendly as can be, benefiting both guests and hoteliers.

1. Offers

Using our CMS, you can seamlessly integrate and modify additional services. You have the flexibility to showcase these offerings on all SuitePad devices or customize them for specific room categories. You also have the choice of making them instantly bookable or available upon request.

2. Selection & Booking

Your guests can browse through the offerings on the SuitePads and make bookings or inquiries. An intuitive booking form asks for preferred time slots, confirmation methods, and any additional comments. For certain services, like room service, multiple items can be added to the cart and ordered together.

3. Order Summary

Our system automatically records all bookings and requests, making them available for processing in the order list by the relevant departments. There's also the option to notify your staff about incoming orders via email or automatic calls, reducing the need to keep the SuitePad CMS open at all times.

4. Confirmation

Depending on guest preferences, the booking or request can be confirmed or declined with just one click via phone call, email, SMS, or SuitePad push notification. For paid additional services, the corresponding amount will be added to the room bill.

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FEATURES

WHAT OUR CUSTOMERS SAY

In the first six months following the installation, the tablets helped generate close to 3,000 room service orders worth around €35,000 in revenue. The in-house restaurant sees an increased booking rate when guests are encouraged to reserve a table through push notifications.

Logo The Olivar Suites
The Olivar Suites

Dimitris Fronimos, Marketing Executive

Since we digitalized the hotel directory, we’ve seen more inquiries about in-house restaurant and spa bookings. Our guests are inspired by the content and ask their butler to make reservations for them.

Logo The Lanesborough London
The Lanesborough London

Christian Krajewski, Head of Digital Marketing

SEE FOR YOURSELF

Discover the SuitePad In-Room Tablet with its diverse range of features and design options. Our product experts tailor the online presentation specifically to your hotel and target audience, ensuring you receive all the relevant information.
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